On This Day
Data Deletion

Delete My Data

On This Day  ·  RDLabs

You own your memories. Deleting your account permanently removes all of your data from our systems — entries, photos, journals, comments, and account information. This action cannot be undone.

Option A — Delete in the App

The fastest way to delete your account is directly inside the On This Day app. Follow these steps:

1

Open the app and go to your Profile

Tap the Profile icon in the bottom navigation bar.

2

Open Settings

Tap the gear icon ⚙ in the top-right corner of your Profile screen to open Settings.

3

Go to Account

Scroll down and tap Settings → Account.

4

Tap "Delete Account"

At the bottom of the Account screen, tap Delete Account. You will be asked to confirm by typing DELETE to prevent accidental removal.

5

Confirm deletion

Once confirmed, your account is queued for permanent deletion. Your data is removed from active systems within 30 days and from backup archives within 90 days. You will receive a confirmation email.

Delete Only Specific Data

If you want to remove individual entries or photos rather than your entire account:

  • Delete an entry: Open the entry → tap the … menu (top right) → Delete Entry. This permanently removes the entry and all attached media from our servers.

  • Delete a photo or video: Open the entry → tap the photo → Delete Media. The file is removed from cloud storage immediately.

  • Delete a journal: Open the journal → tap Settings (top right) → Delete Journal. Deleting a shared journal also removes all entries and comments inside it.

  • Download your data first: Before deleting anything, you can export all your entries and photos from Settings → Privacy → Download My Data. Your archive will be delivered in a standard, machine-readable format.

Option B — Request by Email

If you no longer have access to the app or cannot sign in, you may submit a deletion request by email. To verify your identity and protect your account, requests must come from the email address registered to your On This Day account.

Send your request to

privacy@on-this-day.app

Please include your display name and the email you registered with. We will confirm receipt within 5 business days and complete the deletion within 30 days.

What Gets Deleted

Account deletion is permanent and irreversible. Once confirmed, all of the following is removed:

  • All journal entries, text, prompts, and ledger data

  • All photos and videos uploaded to the service

  • AI-generated reflections and journal insights

  • Profile information, display name, and avatar

  • Shared journal memberships and comments

  • Push notification tokens and device records

Note: Subscription billing records are held by Apple App Store or Google Play and governed by their respective policies. To cancel your subscription, do so via your device's subscription management screen before deleting your account.

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